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Privacy & Cookies Policy

When do we collect information?

GainInsights shall obtain personal information from you when you complete an online appointment booking. GainInsights may also collect information about how you browse our website, using traffic tracking software. We may also collect your details from the contact information we receive via your emails sent to GainInsights, or any other modes where you as a client wilfully share your contact information. like email newsletter / sign up information forms or gym viewing cards during gym tours/visits.

What information do we collect?

The type of information GainInsights collects includes name, date of birth, e-mail address, postal address, telephone number and your credit card details. Note that GainInsights does not store your credit card details on their web servers - this is securely stored with a third-party associate which is a bank approved firm to collect payments in a passive manner.

How do we use this information?

GainInsights uses your personal information to provide you with the services, products or information that you have requested and for administration purposes. GainInsights may need to share your information with various registered service providers, associated organisations and agents for these purposes. By signing with GainInsights you automatically opt in for all our communication, unless and otherwise specified.

Do we use cookies?

GainInsights uses cookies to ensure that you can interact with our web site successfully, to identify you when you visit our web sites and to keep track of your browsing patterns. The use of cookies does not give GainInsights access to the rest of your computer. If you want to prevent our cookies being stored on your computer, you may do so by referring to your internet browser's instructions. Please note however that if you disable our cookies you may not be able to access certain services or facilities on our sites and your use of our sites may be restricted - in addition, certain website elements on our website may be degraded and not legally secured (for example online payments).

How is your personal information protected?

GainInsights uses a secure server for hosting the website. This type of facility used by dozens of multinational firms where appropriate measures are taken to ensure that the information disclosed to GainInsights is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.

Is the information collected disclosed to outside parties?

As indicated above, GainInsights may pass your information to registered service providers, agents or associated organisations. GainInsights may also need to disclose your information if required to do so by law, in line with Indian privacy and data protection laws.

Your consent

By providing us with your personal data, including sensitive personal data such as information about your health, you consent to the collection and use of any information you provide in accordance with the above purposes and this privacy statement. You also consent to GainInsights transferring your information to countries or jurisdictions which do not provide the same level of data protection, if necessary, for the above purposes. If we do make such a transfer, we will, if appropriate, put a contract in place to ensure your information is protected. GainInsights however observes your legal rights and cannot be held responsible for breaches of your constitutional, federal or other local / national rights.

Right to access of information

You have the right to ask for a copy of the information GainInsights holds about you (for which you will be charged a small fee) and to have any inaccuracies in your information corrected. Your rights are limited to your personal information only. GainInsights will not divulge any information about its other clients.